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Try out our new booking feature. It allows you to select the type of cleaning and it calculates the price depending on how many bedrooms and bathrooms you need cleaned.
Frequently Asked Questions
We guarantee the quality of our service. If there is anything that is not to your satisfaction, we will return and make it right at no cost to you.
Please contact us as soon as possible and let us know what we missed at 801-921-2867.
Chikas Cleaners — CANCELLATION POLICY
In the event that the Client needs to cancel a scheduled cleaning appointment, forty-eight (48) hours notice to Chikas Cleaners is required. Notice may be given by email, SMS (text), or phone. Should the Client fail to give forty-eight (48) hours notice on more than one (1) occasion, the Client must pay 50% for the canceled cleaning first offense and 100% of the fee for canceled cleanings thereafter. Canceling more than three (3) consecutive cleanings or more than seven (7) total scheduled cleanings, without prior approval of Chikas Cleaners, will be deemed a material breach and allow Chikas Cleaners to cancel the contract and/or pricing agreement or to seek legal remedies.
In the event that Chikas Cleaners needs to cancel a scheduled cleaning appointment 24 hours notice will be given to the client. If Chikas Cleaners fails to give 24-hour notice, Client will be offered one free cleaning.
When you book your appointment only input the amount of rooms and bathrooms you would liked clean. In the notes section describe to us the details what you would like us to do.
When you are scheduling an appointment input the address of the home of the person you are gifting the cleaning to. Put in the notes that this is a gift and anything else you would like us to know.
Feel free to leave a note that we can include in a card.
We will contact the person you are gifting to and confirm the day and time with them. If the date you picked does not work for them, we will reschedule it for a time that works with them at no additional cost.
If you are not able to be home during the cleaning , we can still clean if you give us access and permission to do so while you are away.
When you book the appointment let us know in the notes section that you will not be there. Give us the code or way for us to get in and instruction of how you would like things to be left afterwards.
We hire only the most trustworthy Chikas to ensure the safety of your home.